RE: HMC and Service Processor issue - can't access the HMC

I would avoid a power off of the FSP, it's very likely as Evan suggested this is a connectivity problem, and/or you don't have the correct password.

Without connectivity you cannot manage the partitions. You can shut them down from green screen of course but then you've lost control without the HMC.

We need more information to be sure

--
Jim Oberholtzer
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Evan Harris
Sent: Tuesday, May 10, 2016 10:18 PM
To: Midrange Systems Technical Discussion
Subject: Re: HMC and Service Processor issue - can't access the HMC

Hey Paul

Some more info might help. What are you seeing n the HMC - does it say "connecting" or something else ? When you replaced the cables are you sure they are direct between the correct HMC interface and the 570 ? Do you happen to have access to the ASMI ? Not sure powering down the 570 will "reset the FSP" of itself - more action might be needed.

give me a buzz or drop me a line directly if you need a hand.

On Wed, May 11, 2016 at 2:22 PM, PaultinNZ <paultormey@xxxxxxxxx> wrote:

We have a connection problem with our HMC Console and we can’t see any
managed LPARs on our 570.

We have restarted the HMC and replaced the cables, and the next step
is to power down the 570 which will reset the Service Processor.


However if that doesn’t work and the HMC still can’t see the LPARs, is
there a way to power them on without an HMC? Can we use the control
panel on the front?


​Any advice gladly taken.​

--
Paul Tormey
3/11 Bramley Drive
Farm Cove
Auckland
2012
New Zealand
Home: 09 576 3415 or 0064 9 576 3415
Mobile: 021 810615 or 0064 21810615
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