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<snip>
Back when I started on the system (20+ years ago) every shop had a
operations person that handled PTFs, Os upgrades, etc. It was great.
</snip>
The shops without these people would be better served by farming that out
or going to the cloud.

<snip>
Now adays that isn't the case. And it probably is what's frustrating
shops
is the programmer doesn't want to have to go through all that to update.
Or if they do and mess it up then they're in even deeper. Maybe also why
so many stay on V5Rx.
</snip>
No, even then there were always the shops that were always willing to find
a reason not to upgrade:
- Can't afford the downtime (but would never spring for faster backup, HA
machines, etc)
- I can't miss my Saturday morning cartoons!
- I stopped paying my vendor maintenance and he won't give me something
for nothing (but at the same time complaining socialism isn't the answer).
- "if it ain't broke, don't fix it". But watched as their system got
moved to another platform because it had more features, or actually passed
a security audit.
- "It's too complicated to get everything certified by my industry's
watchdog agency" and yet they approve of you running obsolete ciphers, dns
holes, etc???
- "we're always in the process of an erp rollout, major project, etc and
we're already working 65 hour weeks, I've had enough!". Ok, perhaps some
credibility to this one. Farm it out.
- We're barely financially surviving. After 2-3 years of this it simply
becomes an excuse.


Rob Berendt

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