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  2. MIDRANGE-L
  3. August 2015

RE: Failed GO SAVE 21

1) Storage management is normal.
2) Did you try any other saves besides a GO SAVE 21?
3) Do you check your option 20 settings?

Paul


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John McKee
Sent: Wednesday, August 26, 2015 4:39 PM
To: Midrange Systems Technical Discussion
Subject: Re: Failed GO SAVE 21

I was told we have hardware support until end of year.

On 3590 panel, I saw an entry to do a reset. When I did that, diagnostics ran. Nothing displayed as if an error had been found.

I called IBM. I was sent to a hardware tech. He said the LIC log in SST was software, not hardware. The two options he worked with as far as hardware logs showed no entries.

He suggested getting current on PTFs, maybe moving to v5r4m5. While we were talking, two more entries were added to the log, both are described as "Storage Management". They were posted less than 30 seonds apart. Nothing else has been posted in the last 30 minutes.

If this is PTF related, it definitely goes against the mantra of "if it ain't broke...". Is there any way to know if it is a PTF issue? System is pretty much idling now, but might still be some rumbling if it were to become unavailable. And, my ancient fears of the dreaded "Link Loader error" remain. I know it has been said that "Link Loader" error was fixed a long time ago - by people on the list who definitely know.

Still, if it is software, since no changes have been made to hardware since a disk drive failed months ago, I can't help but wonder why a tape change is now suddenly an issue.

I was told that even without software support, I can order PTFs. That, from a hardware guy.

Is the answer as simple as "just do it"? And the next GO SAVE 21 will magically be OK?

John McKee



On Wed, Aug 26, 2015 at 1:21 PM, <rob@xxxxxxxxx> wrote:

It has been a LONG time since I've had a 3590. My evolution on AS/400
(then IBM i) tape was "something" like:
9348
QIC (various sizes)
3570
3580
3590
LTO1
LTO3
LTO4
with an 8mm thrown in there somewhere but we maybe only used it for
vendor software. I can't remember.

I can't remember if the 3590 had a menu system to power it down or
some such thing. My LTO libraries seem to have such a thing. But
even so, I often use the web interface to it instead.



Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: John McKee <jmmckee3@xxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 08/26/2015 02:12 PM
Subject: Re: Failed GO SAVE 21
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



I can certainly agree that the final save could well be needed.

I am looking at Licensed Internal Code Log. A lot of entries. Not
sure how far back they go. Looks like older than 2014 at least.

My backup this morning resulted in 13 entries:

Source/Sink : 6
Tape support: 5
Damage set: 1
Error analysis: 1

And, two storage management entries from 12:11 and 12:40

I have no idea what the last two entries might be related to. But,
there are 46 entries just from 8/19/15 - and a bunch more further
back. Also DASD support on 08/19/15.

I wish I knew what this was about.

System has not been IPLed for a few months.

To reboot 3590 - is that just cycle the power switch? I hate asking
such naive questions.

John McKee


On Wed, Aug 26, 2015 at 12:14 PM, <rob@xxxxxxxxx> wrote:

You could try rebooting 3590 and the IBM i and see if that helps.

You might want that one final save...


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: John McKee <jmmckee3@xxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 08/26/2015 12:40 PM
Subject: Re: Failed GO SAVE 21
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



Maintenance was dropped by IBM on 3590. Maybe the point of backups
is past anyway. System was "frozen" earlier in the week. No new
data will be written. Just gets shut down at some point - likely
when something breaks.

I ust thought it odd that a tape change request never came.

Can't help but wonder if this might be another of those stupid "if
it ain't broke" things where a problem might have been identified
and a PTF was prepared. Just not fixed here.

Thanks anyway.

John McKee

On Wed, Aug 26, 2015 at 11:31 AM, DrFranken <midrange@xxxxxxxxxxxx>
wrote:

Smells more like an I/O failure to the drive or an actual error at
the drive. Honestly unless you are a very large shop we don't see
many
3590s
out there any more, they are getting a bit long in the tooth.

Have IBM help you look in PAL and SAL and other logs, I bet
they'll
find
something in there.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 8/26/2015 11:33 AM, John McKee wrote:

It happened again. Runs along fine, then aborts.

I did get a job log.

System also created QPSRVDMP.

The 3590 device is in FAILED state.

From looking at QEZDEBUG, I see from the call stack, the last
three
entries

are:

qsrProcessIoReqForGroup_FP7qsrList
qsrSwitchMediaVolume_FP15qsrIO_Request_T13qsrTypeOfFEOV
qsrFeovDevUfcb_FP9qsrFileCb

From looking at QSYSOPR, there is CPI5922 Device description
TAP35 is
not

usable at this time. No other error message related to the drive
before
or
after that message.

From QPSRVDMP


DUMP TAKEN FOR UNMONITORED ESCAPE MESSAGE

MCH5203 Condition of source/sink object TAP35 not valid.

System (v5r4) has 246.1G and %system ASP used is 67.4779

My WAG is that the tape got full. But, unlike last week, I never
saw
a
message requesting a tape change. Last week, I did see that
message
along
with a message that tape drive needed to be cleaned - which I did
last
week.

So, any idea as to why there was no tape change message?

John McKee

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