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Almost all the software fix inventory is entitlement based now so the easy
way to put it is everything is shut off.

Usually it takes a week or so after your business partner submits the order
to the distributor.



--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Steinmetz, Paul
Sent: Wednesday, February 11, 2015 2:13 PM
To: 'Midrange Systems Technical Discussion'
Subject: IBM software/hardware support renewal details

Our IBM hardware/software service suite expired on 2/6.
Management finally approved the renewal, BP received it today.
My entitlements expired for downloads, SNDPTFORD, etc, even though I can log
in.

Anyone familiar with the specifics on the IBM side?
What gets disabled, what continues to work?

PMRs?
Fix Central?
SNDPTFORD?
Entitlements?
Other?

How long does the renewal process take?

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx
http://www.pencor.com/

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