× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.


  1.  Home
  2. MIDRANGE-L
  3. July 2014

Re: IBM My notifications - Maintenance and Technical Support

On 28-Jul-2014 06:03 -0500, rob@xxxxxxxxx wrote:
Just got an email with the subject: IBM My notifications -
Maintenance and Technical Support

Part of the body was:
1. ** Attention required: Electronic Service Agent has stopped
communicating
The following systems have not connected to transmit inventory or
heartbeat since the date shown below:
Company Type Serial number LPAR Software date Hardware date Heartbeat
date Unique ID
Group Dekko 9117 103BDDD 0 06/23/14 PX003WVM

It would be REALLY nice if the email, or the link in the email, would
indicate what we could do to resolve this situation!


Perhaps a checklist with vacuous advice like "Ensure the device is plugged in"? ;-) Or maybe a link to a document with such a checklist [customized to a "Type"]?


As an Amazon Associate we earn from qualifying purchases.

This thread ...
Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.