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Re: IBM My notifications - Maintenance and Technical Support



fixed

Rob,

I suppose you could run the check on both the HMC and the partitions for
the ESS, i haven't used it but it has a check call home option...

Best Regards,



On Mon, Jul 28, 2014 at 8:03 AM, <rob@xxxxxxxxx> wrote:

Just got an email with the subject: IBM My notifications - Maintenance and
Technical Support

Part of the body was:
1. ** Attention required: Electronic Service Agent has stopped
communicating
The following systems have not connected to transmit inventory or
heartbeat since the date shown below:
Company Type Serial number LPAR Software date Hardware date Heartbeat
date Unique ID
Group Dekko 9117 103BDDD 0 06/23/14 PX003WVM

It would be REALLY nice if the email, or the link in the email, would
indicate what we could do to resolve this situation!


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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