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Windows 7 laptops cannot install IBM i service packs


I sent the following to the PCTech list a few days ago with no response, so
I'm trying it here. Not sure which list it should be on anyway . . .

For a couple of years now I've had trouble (read unable) with Win 7 32-bit
laptops when trying to install IBM i Access 7.1 service packs. I get this

"This installation package could not be opened. Verify that the package
exists and that you can access it, or contact the application vendor to
verify that this is a valid Windows Installer package."

I decided it's time to figure this out. I found this page:


which in turn sends me here:


I have downloaded vcredist_x86 (they're 32-bit laptops), run it, rebooted,
and it did not help. Same error.

What am I missing?

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