RE: Ops Console remote control panel not displaying

OK, so I've set the PC to a static IP. I've also deleted the extraneous Service Tools Device IDs - there were about 12 that had auto-configed in all my messing around. I now just have two - QCONSOLE and QCONSOLE00. Since Operations Manager shows the device ID as QCONSOLE00, I have disabled QCONSOLE. I have also changed the attributes of QCONSOLE00 so that both Ops Console and Remote Panel access are 'Granted'.

So, now I am getting a Control Panel! Yay - progress! Except now, the console won't connect??? What am I doing wrong here? I sure miss the days of just plugging the twinax terminal into the right port of the controller...

Thanks
Bob

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jack Kingsley
Sent: Thursday, September 26, 2013 7:08 AM
To: Midrange Systems Technical Discussion
Subject: Re: Ops Console remote control panel not displaying

Make sure you are enabled in SST using the work with service tools device id's, then check change attributes.


On Wed, Sep 25, 2013 at 4:42 PM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

Yes, the console is working. I'm just not getting access to the
control panel. I will set a static IP and see if it makes a difference.

Thanks
Bob

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:
midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Roberto José Etcheverry
Romero
Sent: Tuesday, September 24, 2013 4:46 PM
To: Midrange Systems Technical Discussion
Subject: Re: Ops Console remote control panel not displaying

Lan console requires static IP or at least the same IP always (you can
reserve IP at the dhcp server).
You also need to create aditional QCONSOLE definitions, otherwise
console shouldnt work due to the security certificates the connection
creates the first time...
Are you sure LAN console is working at all?


On Tue, Sep 24, 2013 at 6:28 PM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

Hmm, good question. The new machine is getting its IP from DHCP, so
it's definitely different.

What I don't remember is if the old machine had a static IP or not...
I've tried to get back on it to see how it was setup, but it's
toast; won't even boot.

Thanks
Bob

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John McKee
Sent: Tuesday, September 24, 2013 4:14 PM
To: Midrange Systems Technical Discussion
Subject: Re: Ops Console remote control panel not displaying

Is IP address of new console the same as the old one?

Just a wild stab.

Also, there was a CA package I had to install when our console
needed to be replaced. I may have notes somewhere.

John McKee


On Tue, Sep 24, 2013 at 3:54 PM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

I just recently had to replace my Ops Console PC, so had to
reconfigure the setup (LAN option, no HMC). Now I can't get the
control panel to display. I see the checkmark for the control
panel in the properties of the connection, and I can toggle it on
and off, but it is 'greyed' out like it's unavailable.



This was working on the old box - which crashed and burned - so
not sure what I'm doing wrong. I'm sure it's something simple -
any

ideas?

Thanks



Bob Cagle

IT Manager

Lynk, Inc.