So, if I may vent for just a moment about our favorite vendor.
This is an example of how NOT to serve your customer.
I went looking for the latest update today to our Client Access/iSeries
Access/i Access software on the IBM site.
After logging in to the site that was re-designed a while back, I started
searching for i Access updates. Numerous times I tried searching for
iAccess, i Access iSeries Access and finding little or nothing in the line
of what I was searching for. Eventually I gave up and turned to Google
which led me to my intended target right away. A few clicks later and I'm
downloading the intended service pack.
I go to install said service pack and wind up with a dialog box that states
"An update is required to continue with this install. Refer to the
following link for details and instructions:
Firstly, the link isn't clickable nor am I able to copy and paste it. So, I
type in the link and what do I get?
"Our apologies - The page you requested cannot be displayed"
So here I sit fuming...
I've submitted the broken link to IBM for resolution, but was curious if
anybody else has encountered this and what the solution is?
This mailing list archive is Copyright 1997-2013 by MIDRANGE dot COM and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available here. If you have questions about this, please contact