Re: Capacity Upgrade on Demand

Are there no people involved in this process?

Scott Lindstrom


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Ingvaldson, Scott
Sent: Monday, March 12, 2012 12:41 PM
To: Midrange Systems Technical Discussion
Subject: RE: Capacity Upgrade on Demand

My understanding is that items shipped by IBM go through a rule based
assembly line process in which the box size and packing materials are
(in theory) based on the item being shipped. In your case Rob, it
probably classified your COD as some type of card.

Once I was shipped a large box, approximately 2 ft x 2 ft x 4 feet long.
Inside was another box with packing materials, plastic bags, the
disposable wrist strap and environmental warnings and so on. It took me
several days and a call to IBM to actually figure what was in it.
Turned out it was the "upgrade" to a 3509 tape drive that our CE had
performed a couple of weeks earlier. They had shipped us a small
sticker to place on the tape drive and the shipping rules had classified
it as a tape drive.


Regards,

Scott Ingvaldson
Senior IBM Support Specialist


-----Original Message-----
From: Paul Nelson [mailto:nelsonp@xxxxxxxxxxxxx]
Sent: Monday, March 12, 2012 10:22 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Capacity Upgrade on Demand

Good grief.

Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Monday, March 12, 2012 9:44 AM
To: midrange-l@xxxxxxxxxxxx
Subject: Capacity Upgrade on Demand

Got my Capacity Upgrade on Demand code today.

Actual code was printed on one 8.5x11 inch sheet of paper with "PRINTED
IN CHINA" on it. To send this to me, however, took three large ziplock
bags, nine other 8.5x11 inch sheets of paper, one disposable antistatic
disposable wrist strap and a cardboard box measuring 5"x8.5"x10.5" with