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True, but the latest incident had nothing to do with vacations, but it
suddenly became "critical" over a week later. Really can't blame the user -
this time. We only have two clerks here, and both said, "We didn't close
such-and-such for December but the system (application) says it is closed."
I verified that the application was, indeed, closed; i.e., posted to the
G/L.

Turned out (after a bit of brow-beating) that the Treasurer/Owner had
"accidentally" run the close before December was even over! Even though
there's a "Do You really want to do this?" panel, he gets distracted and
just turns around and presses the Enter key. I have long been of the
opinion that a confirmation should require a more positive response than
just pressing the Enter key, such as pressing a command/function key. I'll
probably get around to implementing that for this application since it
caused so much turmoil last week.

Jerry C. Adams
IBM i Programmer/Analyst
Atelophobia - fear of imperfection
Dikephobia - fear of justice
Gamophobia - fear of marriage
Uranophobia - fear of heaven
--
A&K Wholesale
Murfreesboro, TN
615-867-5070


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Monday, January 09, 2012 8:06 AM
To: Midrange Systems Technical Discussion
Subject: RE: Mandatory Job Log

Oh well, that should help cover that occasional week off. :-)


Rob Berendt

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