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I'm not sure about TAPI compliance but I worked for a company that used software from Castel (http://www.castel.com) for many years.

We used it for both inbound and outbound and had it integrated with our custom scripting and CRM software. It was an excellent product. The switch ran on a linux box but it was controlled by software on the iSeries.

Glenn

On 1/31/2011 1:44 PM, Kirk Goins wrote:
I assume that since I can't find that word in the Info Centers that IBM i is
not TAPI compliant. Several years ago I had another client asking the same
thing. A couple people made suggestions as to how to approach getting an app
to pull data from the i5 and present it on the screen when the phone rings
at a desk. Anyone persue this and get a app working in-house or selling
one?



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