Re: SMTP mail routing issue

Rob,

Do you have the i configured to deliver outbound the mail itself? Or
do you have it set to forward all mail to INTERNOTES? Take a look at
the MAILROUTER, FIREWALL, and FWDHUBSVR parameters of the CHGSMTPA
command.

I don't believe the i supports direct redundancy when configured to
forward outbound mail...

If the i is supposed to be delivery mail itself, check that it sees
all three MX records.

HTH,
Charles



On Thu, Oct 21, 2010 at 11:42 AM, <rob@xxxxxxxxx> wrote:

We are running 7.1 of i on lpar GDIHQ.  It uses the QTmmSendMail api to
send out email.  A sample address would be rob@xxxxxxxxxx  This should
route out of that box and go to our email.  Our email is Lotus Domino.
Domino has three smtp servers:  INTERNOTES, INTERNOTES02 and INTERNOTES3.
All three of these Domino servers run on different boxes.  They are all
running 7.1 of i and 8.5.2 of Lotus Domino.  The problem is that if
INTERNOTES is down then the email
doesn't route.  Once INTERNOTES is back up attempts to jump start stuck
email are unsuccessful.  We've tried ENDMSF followed by STRMSF *RESET.
This did not help.

Results below are from the component journals.

Successful email attempt with INTERNOTES up:
9....+....0....+....1....+....2....+
719  EH SNDMAIL TO MSF
719  E1 O POSTMASTER@xxxxxxxxx
719  E2 R ROB@xxxxxxxxx
719  EX /TMP/EMHDR663.TXT
719  ET MSG SIZE 444
719
719  P2 R SMTP MsgFwd ROB@xxxxxxxxx
719  C6 FWD TO QTMSOUTQ
719  C1 O POSTMASTER@xxxxxxxxx
719  C2 R <ROB@xxxxxxxxx>
719  8B QTMSOUTQ TO CLNT
719  000010000100000
719  88 DLVED ::ffff:208.87.180.6
719  82 R <ROB@xxxxxxxxx>

Unsuccessful email attempt with INTERNOTES down:
9....+....0....+....1....+....2....+....3....+
056  EH SNDMAIL TO MSF
056  E1 O POSTMASTER@xxxxxxxxx
056  E2 R craigs@xxxxxxxxx
056  EX /TMP/EMHDR005.TXT
056  ET MSG SIZE 9522
056
056  P2 R SMTP MsgFwd craigs@xxxxxxxxx
056  C6 FWD TO QTMSOUTQ
056  C1 O POSTMASTER@xxxxxxxxx
056  C2 R <craigs@xxxxxxxxx>
056  000010000100000
056  8B QTMSOUTQ TO CLNT
056  8C CLNT TO QTMSRTQ1
056  8E QTMSRTQ1 TO QTMSOUTQ
056  8B QTMSOUTQ TO CLNT
056  8C CLNT TO QTMSRTQ1
056  8E QTMSRTQ1 TO QTMSOUTQ
056  8B QTMSOUTQ TO CLNT
056  8C CLNT TO QTMSRTQ1
056  8E QTMSRTQ1 TO QTMSOUTQ
056  8B QTMSOUTQ TO CLNT
Datetime of first entry of unsuccessful attempt:  102110044042
Datetime of last entry of unsuccessful attempt:  102110061247

Another attempt to duplicate this situation was to drop INTERNOTES, send
out an email and watch it.  After I brought INTERNOTES back up and did the
STRMSF *RESET it was delivered.  I wonder if the downtime exceeds a
certain length, or number of tries, if the email then goes into vapor.
Hmmm... let me check something in iNav...
SMTP properties, Outbound Mail Retries, Number of retries = 3, Time
between retries = 30 minutes.
This ties in EXACTLY with the times on the 8E and 8B entries in the
component journals.
I kicked up the number of retries to 8 and bounced smtp.

Why doesn't it just use INTERNOTES02 or INTERNOTES3 when INTERNOTES is
down?


Rob Berendt
--
Group Dekko
Dept 1600
Mail to:  2505 Dekko Drive
         Garrett, IN 46738
Ship to:  Dock 108
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         Kendallville, IN 46755
http://www.dekko.com

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