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We've got more than 1 person, but we're in charge of the operating
system, the microcode, and maybe updates to the service processor, not
the hardware. The only hardware we touch is the little thingy on the
front panel that pops out the control panel. Anything more complicated
than selecting an IPL-D we really want IBM on the phone telling us what
to do!
We pay IBM good money to have a repairman just -waiting- for our call!
And if we were to screw something up on the hardware side, all sorts of
people would ask us embarassing questions about why we were playing with
the hardware!
It was a real thrill about 3 hardware releases ago when we found we
really could connect communication cables while the system was up and
running! WHOOO-HOOO! Of course, all of those cables are gone now...
Paul E Musselman
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