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A couple of questions...
What OS Release?
I assume they are doing a GET vs a PUT?
What Size is the file and how far along is the failure point?

I had a similar case adn it had to have been something in the customer's
network. AS several PCs including mine could download most but not all of
the objects in the 6.1 iSeries Access folder. Went to the hotel and used a
VPN connection to get them to my laptop. Once there and back on the client's
network I could get them to the server no prob.

On a side note...
I have several sites where I can't PUT a file over about 1.5GB. Both on 5.4
and 6.1 However I can GET the complete 4.xGB file just fine. In all
cases only thing between me and the system is a network switch, no routers,
no firewalls. IBM is finding me hard to believe and I haven't had a chance
to do the TCP/IP Trace they want me too.



On Mon, Mar 22, 2010 at 4:06 PM, James H. H. Lampert <
jamesl@xxxxxxxxxxxxxxxxx> wrote:

We have a customer trying to download a save file from our FTP site, and
it's failing consistently with
Unable to receive data from TCP/IP.
426 Connection closed; transfer aborted.
at exactly the same point (around halfway) in the save file.

I just tried the same download myself, and it worked fine.

I can understand a firewall blocking a connection from being
established, but I can't imagine one blocking an FTP download in the
middle.

Any insights?

--
JHHL
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