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On Wed, Jun 17, 2009 at 2:32 PM, Ingvaldson, Scott <
scott.ingvaldson@xxxxxxxxxx> wrote:

I did have another admin ask me once if I could help him write something
that would automatically reset profiles before the users had to call the
help desk. I think I talked him out of the idea.

PCI requirement 8.5.2 is: Verify user identity before performing
password resets. That pretty much makes automatic password resets
verboten.


Nonsense....

We do it, my bank does it, my student loan processor, my insurance
company....

All of which ask questions to verify my identity before they allow me to
reset my password.

At work, our automated process needs the last four of my SS# and a correctly
answered challenge question. Then it sets the new password I specify.

The process has passed both SOX and PCI.

Charles

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