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SERVIT provides you with OS upgrades?

Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Al Mac Wheel
Sent: Monday, December 15, 2008 11:23 AM
To: Midrange Systems Technical Discussion
Subject: Re: Out of Disk Space!

My employer operates on a shoestring, then figures out how to cut even that.
We left the IBM BIG BUCKS reality a long time ago & still manage to
function.
However, we don't have a DR machine.

I watch disk space pretty closely.
When it suddenly out, this usually from a runaway job.

Several years ago we switched from IBM to www.SERVIT.net for our hardware &
OS support. They do EVERYTHING that IBM does and did, including on stuff
IBM no longer supports. I know they are all over USA, I do not know about
other nations.

They are multi-vendor, can service non-IBM stuff like ma bell connections &
the PC world. They also sell supplies, like printer stuff.

We pay some monthly fee for certain support, then occasionally a need comes
up that is outside that contract. They take care of our problem and send a
very reasonable SMALL BUCKS bill (maybe a few hundred $).

The reason management switched is because
* SERVIT costs less than IBM
* SERVIT billing is more flexible than IBM
* SERVIT billing is error-free while IBM is error-full

I was surprised that SERVIT service is faster than IBM
but maybe because most of the employees are former IBMers

I have done an initial search and am only coming up with WDSC messages???
So, I am going to post this and then keep looking...

I have run out of disk space on our DR system (ain't THAT special) and to
top it all off, SOFTWARE support was not ordered for this system - so, with
out the BIGBUCKS response, we can't get help from IBM. I believe the steps
needed to be able to get back on the system are fairly easy - but I don't
have them. Therefore, I am asking for some direction in resolving this
problem.

The console has the following messages:

1 - B6000650
2 - 6DE00161
3 - 00040000
4 - 00000006
5 - 9 are 00000000

Please give a manual or directions.

TIA,

Dave



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