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  3. November 2008

Re: MSF issue

Dan Hogan wrote:
James,

When I've encountered these symptoms it usually had to do with our
Exchange Server accepting, and distributing, the emails from our System
i. Our System i happily sends the email but Exchanges rejects it that's
the end of it. We see no feedback from MSF. We then get our network
folks involve to sift through the Exchange logs. Not sure if this is
true in your case, but it can be very frustrating.

The latest word from the customer is that it seems to be working once again.

My best guess is that either
(1) something got restarted overnight, that was causing the problem
or (2) the problem was indeed on a separate box, and they somehow broke it without realizing, then fixed it without realizing.

My deepest thanks to all who offered suggestions.


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