RE: How to report a defect without Software Maintenance

Simon,

You might try using ECS.

Create a new problem, possibly with SAVAPARDTA PRBID(*NEW)....

Then send it electronically....


HTH,


Charles Wilt
--
Software Engineer
CINTAS Corporation - IT 92B
513.701.1307

wiltc@xxxxxxxxxx

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-
bounces@xxxxxxxxxxxx] On Behalf Of Simon Coulter
Sent: Monday, June 23, 2008 1:39 AM
To: Midrange-L MIDRANGE-L
Subject: How to report a defect without Software Maintenance


I have found a defect in Rexx on OS/400. I have a test case to prove
it. It appears to have been broken for ever. It's slightly obscure. I
don't want a PTF for the problem. I do want to inform IBM (Rochester)
so it can be tracked, prioritised, and fixed in a future release. How
can I do that if I don't have a current Software Maintenance
Agreement (or whatever it's called now)?

I tried reporting it "Using the Internet" as described on:
http://www.ibm.com/servers/eserver/support/iseries/fixes/
basicswsupport.html

via the Software Service Request link but that just got me a call
from IBM Support saying I wasn't current on maintenance and they
couldn't help.

Regards,
Simon Coulter.
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