Re:

I too have my secondary number as my cell phone.

A couple of years ago we had a disk drive go bad, and IBM did call my cell
phone, and told me they would be out to the office first thing in the
morning.

My wife was wondering what IBM was doing calling me, and how did they know
my computer wasn't working correctly. I told her it was like ET calling
home. The box knew something was wrong and called home.



Thanx,

Nick



Nick Radich
Sr. Programmer/Analyst
EPC Molding, Inc.
Direct (320) 679-6683
Toll free (800) 388-2155 ext. 6683
Fax (320) 679-4516
nick_radich@xxxxxxxxxxxxxx



rob@xxxxxxxxx
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Re:






Leave your office number as the primary. Set your office phone to
automatically forward messages that are not played in x minutes to your
cell phone.
Secondary number is rarely, if ever used. I suppose if your office phone
voice message said "The dirty rotten scoundrel has been fired - don't
leave a message." IBM might look at the secondary.

I've had messages left on my voice mail over the weekend "Your system
reported a disk drive gone bad, I'll try calling back on Monday."

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





"Burns, Bryan" <Bryan_Burns@xxxxxxxxxxxx>
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Good morning all,

Looking for input on the best approach for the alternative phone number to

use in Service Contact Information. For years, I've been the primary and
a coworker has been the alternative, but I've been considering changing
the alternative to my cell number so IBM will contact me at home for
hardware failures. However, if I'm not reachable - let's say I'm out of
town - then our organization will not be aware of the issue.

A worst-case scenario is that system crashes on a Saturday night and IBM
leaves messages on our primary and alternative phone numbers and we don't
discover the crash until Monday morning. Given the stability of the
platform, the probability of this occurring is very low but it only has to

happen once, and then we'll make sure it can't occur again. Is it time to

buy a third party messaging software package?

Thanks,

Bryan Burns
ISeries Specialist
Echo, Inc.

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