I certainly won't take it the wrong way, but what you stated was:
"There is a host-table entry for the system name as reported in the
sign-on screen, on both the customer box and our box. On our box, it
points to the loopback IP address. On theirs, it points to one of
several IP addresses apparently assigned to the box."
I was not suggesting that you "tie in" to your customer's email system,
I was suggesting that using an IP address that both boxes agree on might
be more productive. I apologize for not realizing that SMTP was not
starting on the customer's box, I was under the (mistaken) impression
that it was not starting on your side.
Regards,
Scott Ingvaldson
Senior IBM Support Specialist
Fiserv Midwest
-----Original Message-----
From: James Lampert [mailto:jamesl@xxxxxxxxxxxxxxxxx]
Sent: Friday, February 29, 2008 6:52 PM
To: Midrange Systems Technical Discussion
Subject: Re: MSF won't send; SMTP jobs won't start
Ingvaldson, Scott wrote:
I think you need to have a real IP address (most likely the one that
matches theirs.)
Please don't take this the wrong way, Mr. Ingvaldson, but you seem
confused. We are NOT trying to tie our box into the customer's mail
system, or theirs into ours. We're trying to get theirs to work at all.
ON OUR BOX, the SMTP and MSF jobs work fine. And we DON'T have a Host
Table entry that exactly matches what the formula below produces. (The
ones that are close all point to the Loopback IP address.)
It's on THE CUSTOMER'S BOX that SMTP crashes on takeoff without a
joblog, and THEY DO have a Host Table entry that EXACTLY matches what
the formula below produces, and it points to an IP address that appears
to be is active on that box.
In CFGTCP option 10 you need:
Internet Host
Address Name
xxx.xxx.xxx.xxx HostNname.DomainName
Where the Host Name = Host name "dot" Domain name from CFGTCP option
12.
--
James H. H. Lampert
Touchtone Corporation
midrange.com
