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Personally if maintenance was up to me I'd go with IBM.

Locally I did find a 3rd party maintenance place (after much searching and
contacting other iSeries folks I know) and did speak to them about it. I
forget the exact numbers as the boss has the quote but it was around 2 hours
minimum at $200(I think) an hour plus parts. We still have like 2 months
before the battery says it will fail so who will do the work is still up in
the air and whether there will be maintenance on the machine.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Friday, September 14, 2007 11:22 AM
To: Midrange Systems Technical Discussion
Subject: RE: RAID Cache Battery Source

Tough spot you're in.

I guess an automobile is user maintainable also. But even for an oil change
I can find that I can take it to the place and walk to McDonalds while it
gets done. My brother-in-law has occasionally torn an engine apart and
rebuilt it and that's ok. Providing you can wait a month or two while he
works on it after hours.

The only counter comparison is that the oil change place doesn't make you
sign a PO for the replacement cost of the engine just to change your oil.

What about third party maintenance? There's plenty of those out there.
Granted, I've heard horror stories. Like the fellow who forgot to flush the
cache before changing the battery necessitating an entire system restore.
Just google for +iseries +maintenance.

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





"Fred Horvat" <horvat@xxxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
09/14/2007 11:11 AM
Please respond to
Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>


To
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
cc

Fax to

Subject
RE: RAID Cache Battery Source






It is not my call not to have maintenance the boss decided that. Since
the
520 was sold as a user upgradeable / maintainable system that's the way he
is literally taking it or so it appears. If the system dies due to a
major
failure I guess we get a shiny new box... And all the pain involved
getting
it up and running ASAP...

Yes IBM did state that the PO was for the $8206 and that it could cost
more
or less. At $8206 the PO was not approved. In the past T+M used to be
2-3
hours minimum at $XXX dollars an hour plus parts.


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Larry Bolhuis
Sent: Thursday, September 13, 2007 11:55 PM
To: Midrange Systems Technical Discussion
Subject: Re: RAID Cache Battery Source

So that you don't mislead folks. The $8206 is the Purchase Order you need
to
issue to IBM. While this does give them the ability to invoice you this
amount if the work is actually that hard, they would not in actual
practice
invoice you anywhere NEAR that amount to replace a cache battery. Athough
I
would still expect the total to easily exceed $500 plus Parts.

Also to be clear, if you have no contract they will work on your system
only
between 8 and 5 M-F and may not get there the day you issue the PO either.

My first question is: Why no maintenance? Comparing the price of the
system
and the cost of maintenance and it's a no brainer! Besides that, things
like
this battery replacement are trivial when under maintenance.
Lose a planar board and you're basically buying a new system.....

- Larry


Fred Horvat wrote:
I did call IBM and their T+M was $8206 plus the battery. No Joke...

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Nelson
Sent: Thursday, September 13, 2007 2:49 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: RAID Cache Battery Source

You should still be able to give IBM a PO for time and materials work.
Search the archives for "Batteries Plus". There were lots of
discussions about model numbers, etc.

Paul Nelson
Cell 708-670-6978
Office 512-392-2577
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Fred Horvat
Sent: Thursday, September 13, 2007 1:19 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: RAID Cache Battery Source

The system is not under maintenance.

I have a local battery place similar to Batteries+. I would just
schedule it for a Saturday to shut down, drive there, hope they can
make/order a battery, drive back, and replace the battery. If I have
to order a battery then just do another shut down. Doing a location
search I saw that there is a Batteries+ near me so if the first
battery place does not have it then I can always try Batteries+.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jones, John (US)
Sent: Thursday, September 13, 2007 1:36 PM
To: Midrange Systems Technical Discussion
Subject: RE: RAID Cache Battery Source

It should be covered by hardware maintenance. It is on our systems.

Failing that you can take the old battery pack to Batteries+ (
http://www.batteriesplus.com/ ) and they'll build a replacement.
Warning, though, that the B+ by me takes 7-10 days to do the build so
you may have to run w/o cache, i.e. "degraded", for a bit and have 2
maintenance windows (1 to remove the old, 1 to install the new).


--
John A. Jones, CISSP
Senior Analyst, Global Information Security Jones Lang LaSalle, Inc.
tel: +1-630-455-2787 fax: +1-312-601-1782 john.jones@xxxxxxxxxx

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Fred Horvat
Sent: Thursday, September 13, 2007 12:31 PM
To: midrange-l@xxxxxxxxxxxx
Subject: RAID Cache Battery Source

Hello,



On our 520 we just started getting a RAID Cache Battery warning
stating we have 79 days before failure. The system has a 5709 RAID
card and the battery part number is 42R5070. Anybody have any sources
on where I can obtain the battery? Via a couple of sources I've not
had any luck in finding one. I'd like to replace the battery on a
weekend. Worse case I shut the system down (after flushing cache of
course) and pull the old one out and cross reference it to something
else.


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