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No offense meant - I'm probably a little short today - ailing a bit -

My point really is, it takes a little work to tune my ears to some dialects - I did not say it very nicely, I admit - hard to smile in these emails

Your point is well taken - no support should hang up on you.

Later
Snoring now
Vern

At 11:37 AM 3/20/2007, you wrote:

> From: Vernon Hamberg
>
> So it
> behooves us insular Americans to clean the wax out of our ears and
> listen better - sorry for the soapbox.

Yo, Vern, feel free to generalize about yourself.  I got hung up on, and
that sounds the same in any language.

Even though I am a staunch supporter of limiting or even ending massively
abused itinerant worker programs like the H-1B, I don't take that out on the
workers themselves; they're just trying to better their situations and those
of their families.

However, once you are in the workforce, regardless of your race, creed, or
nation or origin, you need to reach certain standards.  For example, basic
knowledge of your position is a good thing to have.

And it's not having wax in my ears to expect that a service rep is capable
of being understood by the average person from the geography for which they
are responsible -- as Pete noted, there are plenty of tenth-generation
"Murkins" that probably shouldn't be answering phones, either.

Joe


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