× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.



Jeff,

Seems you are outnumbered by a long way on your negative feelings. And, of course, all you are whining about is the extraneous stuff -the marketing, the trinkets, and one sales call. Those people who have any experience with the products can backup the quality and the level of the support as being unbeatable in our industry.

Marketing and trinkets ~is~ what it is all about. If you are having trouble with that, then I expect you are in a minority of people who whine. Most people either toss it, unsubscribe, or have no problem being informed of the latest and greatest.

How do you handle the internet?
Trevor

----- Original Message ----- From: "Jeff Crosby"
Subject: Re: See this? Help/Systems buys ASC


Trevor Perry wrote:
Wow, what pessimism.

Jeff, Help Systems have a wonderful reputation for their products and their
support. I cannot think of a better vendor to buy your vendor.

Hope you get happy soon,
Trevor



The amount of material and email marketing and telemarketing and
trinkets and toys and junk mail and posters and whatnot they sent my way
for years was a turnoff.  They just wouldn't take no for an answer.
Some of their phone calls were to the point of "you must not be
understanding what we have to offer or you would buy".  One even asked
for the name of the CEO in order to talk to him to "clarify" things.  I
am not kidding.  Since I knew the CEO and they didn't, I let them talk
to him.  After he was finished with them, I never got another call.

I'm not interested in going through that again.  It left a really bad
taste.  That's my Help/Systems experience.

ASC on the other hand has been wonderful.  No complaints other than I
wish SEQUEL was less expensive, I'd get it in a heartbeat.

Since Help/Systems is the buy_er_ and ASC the buy_ee_, I'm 'pessimistic'
on which culture will be supreme.

--
-Jeff


As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow-Ups:
Replies:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.