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Turnidge, Dave wrote:
It appears that the brown stuff has finally hit the fan, and someone is
getting serious about having a place for systems and "repair"
documentation, and making documentation a top priority, i.e., "You WILL
document what you have found out."


The combination of RequestTracker (http://www.bestpractical.com) and
RTFM (which relies on RT) is an extremely potent solution for us.  It's
open-source and free-as-in-beer.

Barry

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