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We have had the IBM vendor doing a lot of out Info Printer service for about 4 months and we see no difference in the response time or repairs. In our case we have the former IBM'er that retired and joined the IBM vendor. Jeffry A. Kennedy Certco,Inc jkennedy@xxxxxxxxxxxxx -----Original Message----- From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of ChadB@xxxxxxxxxxxxxxxxxxxx Sent: Thursday, September 28, 2006 12:31 PM To: Midrange Systems Technical Discussion Subject: Recent IBM printer service I'm interested to get some feedback here... Has anyone noticed a recent change in IBM's hardware service delivery involving printers? We have noticed a definite shift here in the past 2 months and i'm curious to see if any others have noticed the same. I won't say if it has been a positive or negative change that we've noticed... Thanks for any feedback you can give! -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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