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  3. September 2006

Re: SDIOP-PIP31

The sad truth is that it's highly probable that this machine will be a vegetable after this process. It is extremely likely that the system was powered down abnormally leaving data in the cache. The batteries have since stopped keeping the cache up and the data is lost. While it is possible that the reclaim will clear only data you don't care about, how are you going to know?
In any case boot the slic CD (contact me off list if you need one) and perform the PIP. Maybe the machine will IPL after that, maybe not.
The only other way out is to replace the RAID card. You WILL still lose data but at least it won't complain about it. :-) 

- Larry

ldwopt@xxxxxxx wrote:

A customer of mine is having a problem with an old 270. After sitting for an 
extended period of time, when attempting to power the system on, the following 
error message appears:

error code 27639010


“Cache data associated with attached devices cannot be found.”
Requires a service technician to perform procedure SDIOP-PIP31”
…in which he will most likely find that:
        “The cache battery pack may be depleted. Do NOT replace the I/O  adapter or 
the cache battery pack. Reclaim the cache storage.”

This procedure will require that the service tech then IPL the machine to get 
to the dedicated service tools (DST) function, but the only way he will be able 
to get there is by IPLing from media (CDs) which we do not have for this 
machine.

* Requires a service call.  NOTE: Technician will need to bring with him 
operating system CDs for V4R5 to be able to IPL the machine from media.

Has anyone seen this message before and is there another way to bring the 
system into a normal state?

Thanks in advance

Dave WIllenborg

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