RE: Converting names & street names

No - don't get me wrong. I agree, the telephone operators entering data
should ALWAYS enter the data as best they can. The point I am trying to
make was that with the "human factor" and the amount of data input, zero
mistakes (although a nice goal to aim for) is NOT always attainable, and
when something does go wrong, Murphy's Law stipulates that its going to be
a high profile customer.

Alan

midrange-l-bounces@xxxxxxxxxxxx wrote on 08/31/2006 08:57:04 AM:

I don't think that makes sense. The "numerous telephone operators" are
going to have to put the name in anyway. Why not have them put it in "as
best they can" and have it checked later. As I have been reading this
thread, it would seem that changing the existing fields, and then having
them entered in Proper Case from then on would be the best way to handle
it. Having a separate field would mean a file change (yuck) and
recompiling, etc...

Dave

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Alan Shore
Sent: Thursday, August 31, 2006 7:48 AM
To: Midrange Systems Technical Discussion
Subject: Re: Converting names & street names

Yes - in principle I totally agree, however, with numerous telephone
operators taking orders, there's bound to be someone who is going to be
insulted because of spelling mistakes


Alan Shore

NBTY, Inc
(631) 244-2000 ext. 5019
AShore@xxxxxxxx

midrange-l-bounces@xxxxxxxxxxxx wrote on 08/30/2006 05:38:43 PM:

Some where along the line some one enters the name.  Going forward, it

could be entered correctly at the time of entry.  The idea of an
auxiliary file for properly cased name and address seems like an
on-going burden.  It would seem reasonable at some point to make a
decision to proper-case names & addresses. including street, city, &
state.  There are a lot of reasons for making a change-over, and very
few that I can think of to stay with the constraints of a 132-hammer
printer.

I say this because of always finding that in the end, solving it
programatically never really solved the headache.  Some day the boss's

wife's mother's best friend is going to be insulted, and that is not
going to ever be a good day.

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