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At 2:56 PM -0500 5/5/06, Trevor Perry wrote:
I had an interesting experience with a green screen user once. We were
implementing a GUI and he was resisting. He said he could NOT use a mouse. I
said it was ok, since this particular GUI would work with the exact
keystrokes as his green screen application. He still had some reluctance,
but we pressed on. I did ask if he used the internet on his PC at home, and
he said he did. We started the application, and the sign on screen was
displayed. There were two entry fields and a "Sign On" button. He typed in
his user name, tabbed, then typed his password. He then grabbed the mouse,
and clicked the "Sign On" button. After I stopped laughing, I asked why he
clicked the button. He said "because it was there, and that is what you do
to a button". I mentioned to him that he might not have a problem with the
mouse after all, and with that one small step, his resistance to the GUI
completely disappeared.

   I guess I don't get the point of the story.  Was it:

1) You used a bunch of development time to implement a keystroke identical interface to what was already being used to no perceivable advantage, or

   2) You got some guy to click a button that he didn't need to click?

   Regards,

   - Lou Forlini
     Software Engineer
     System Support Products, Inc.

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