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Tom,

I could not agree more.  I'm glad I'm not the only one who felt that way.
This exemplifies the Microsoft mindset.  And to see all those acolytes
falling all over themselves in front of him was unsettling to the point of
being scary.

I read his book, "The Inmates are Running the Asylum", and the attitude I
percieved in this book really comes across in this video.



>date: Tue, 21 Mar 2006 08:43:35 -0800
>from: "Tom Jedrzejewicz" <tomjedrz@xxxxxxxxx>
>subject: Re: Should users have a say in the software development
>       process?

>On 3/19/06, Steve Richter <stephenrichter@xxxxxxxxx> wrote:
>> http://channel9.msdn.com/Showpost.aspx?postid=171658
>>
>> Alan Cooper sounds like a smart guy.
>>
>> "Users dont know what they want."
>>
>> "Software is too complex, to difficult, to costly to let users have
>> anything to do with it!"

>Actually, this arrogance, not intelligence.
>--
>Tom Jedrzejewicz
>tomjedrz@xxxxxxxxx




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