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James Viney wrote:
We are having a problem where some users of our in-house system are freezing for several minutes. The 'X' appears in the bottom left of the screen and remains there until the screens 'unfreeze' and can affect many users at any
screen will either return with 'Call stack unavailable' or both screens will be unfrozen and the call stack is now available.
I've always blamed communications problems. The difference for me is that I never see the "unfreeze" portion. I have to end the job, wait just as patiently, and normally vary the device off and on (again waiting ever so patiently.)
The "Call stack unavailable" (I seem to recall different wording) I have always taken as a sign that the job is lost.
I'm curious if your users getting stuck are local or remote.
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