RE: 520 Installation Problems

Pete,

>     The question becomes, why did your business partner (or 
> whomever you bought the machine from) not do a config, 
> preferably using the LVT (doesn't matter if it was an LPAR 
> machine or not) so that you had a configuration layout to put 
> the cards into?  How could he/she have known all those cards 
> would have fit, and that you had the right prerequisite IOPs 
> etc if they didn't do that for you.  Why did they not help 
> you with the install?

Of course, the BP did run the configurator in order to ensure that we had
all of the correct feature codes. What they didn't do is provide a layout
for the installation. Why? I guess because it isn't in their interest to do
so. The BP's I've worked with over the years all consider install assistance
to be a billable service. 

Frankly, the 520 has been the only difficult install I've been a part of.
Not because it's technically challenging; but simply because it didn't ship
with any kind of hardware manual or installation guide, and the information
one needs seems to be scattered throughout various websites.

As it turns out, I did have all the cards in the correct positions, and they
were seated firmly. The machine has been intermittently refusing to IPL all
day. The fact that it worked after I first reseated the cards this morning
was simply coincidental. I just finished up a 3 hour call with IBM support,
and it was determined that one of the 2488 IOP cards is faulty. They're
sending a tech out tommorow.


John Taylor