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1 - Because when I order ptf's on media IBM tapes the media to the back of 
a turtle in Boulder, points it east and hopes it get's to Kendallville. 
IBM's gotten really lousy with fast shipping of ptf's on media.  Perhaps 
it is planned harassment to encourage downloading to reduce shipping 
costs.

2 - People mishandle the ptf media.  Like, they don't wait for the light 
to stop flashing when they go to the next CD and the ptf install fails. 
And either they call me at o'darkThirty, or worse, they just skip putting 
on the ptf's.  (Granted, as you said, I could preload these, {and I do} 
except for ptf's as part of an OS upgrade.)

3 - After waiting for IBM's lousy shipping, to have to wait again because 
of a bad CD stinks.

Rob Berendt

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