RE: MSF Mail relay issue -- MIDRANGE-L

Stuart

You can telnet to port 25, but have you tried sending an email through the telnet screen? You enter the various commands yourself, something like the following (from memory - Brad Stone or someone else, please correct me!). Press ENTER after each one. Here's an example I just did - the dos window does not show what you enter - some other systems do. The numbered lines are the responses from the server

telnet smtp-server-host-name 25 220 xxxxxxxxx.net - Maillennium ESMTP/MULTIBOX rwcrmhc13 #28 helo me 250 xxxxxxxxx.net mail from:vhamberg@xxxxxxxxxxxxx 501 need MAIL FROM:<name@domain> (I forgot to use the angle brackets) mail from:<vhamberg@xxxxxxxxxxxxx> 250 ok rcpt to:<vhamberg@xxxxxxxxxxxx*? > (had tried to fix mistyping with backspace - did not work) 501 char not allowed - <vhamberg@xxxxxxxxxxxx*? > typed something wrong again - can't see what I enter 500 Command unrecognized rcpt to:<vhamberg@xxxxxxxxxxxx> 250 ok; [simple] forward to <vhamberg@xxxxxxxxxxxx> data 354 ok Subject: some text From: myself To: his nibs . (finish the data to send with a period, then ENTER) 250 ok ; id=2005052110303301500ftoe9e quit

Use your own smtp server and your own account on that server. You might see more error information this way.

If this doesn't help, it might be time to call IBM Support - try the Internet interface first if you don't like holding the phone against your shoulder.

HTH
Vern

At 09:39 AM 5/20/2005, you wrote:

Chris,

I should have included in the list of investigation steps that I can both
ping the relay server and telnet to it using port 25.

 Best Regards.

 Stuart Holmes.

 Stuart Holmes                           LeasePlan Infrastructure Services

 iSeries Specialist                               Leaseplan House, Level 2

  +353 (0)1680 4200                             Central Park, Leopardstown

                                                        Dublin 18, Ireland

 stuart.holmes@xxxxxxxxxxxxxxx           Administration: +353 (0)1680 4200

                                        Service Support: +353 (0)1680 4242

 Listening, Building, Serving                    Fax : +353 (0) 1 680 4250

Chris Bipes

<chris.bipes@cross-c To: "'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx> heck.com> cc: (bcc: Stuart Holmes/LPIS/LeaseNotes) Sent by: Subject: RE: MSF Mail relay issue midrange-l-bounces@m

idrange.com

20/05/2005 15:36

Please respond to

Midrange Systems

Technical Discussion


Can you ping your relay server?  This will check that you have the proper
routes setup and any IP restrictions between systems correct.

Chris Bipes
Information Services Director
CrossCheck, Inc.

-----Original Message-----

I am currently experiencing an issue when trying to route emails to an
internet user.

The issue that seems to be occurring is that the mails are not getting off
the system.

As all mail within our group is routed through a dedicated server I have
performed the following investigations on the system: -

1) Ensured that all IP address assigned to the iSeries partition are
allowed to route mail through the relay server.
2) I have restarted both MSF and SMTP multiple times on the partition.
3) I have tried to route mail through another relay server and also through
the primary partition on the box(Primary partition is sending mail)
4) I have confirmed that the SMTP configuration on the partition is
identical to the primary partition.
5) I have ensured that the PTF level of our application software is at the
latest level.
6) I have spoken with our Domino team (who manage the relay server) to
track some test mails. These mails were not received by the Domino relay
server.
7) Checked the MSF and SMTP joblogs for errors. No errors in either logs.

We have experienced issues similar to this in the past, but these were
usually resolved by ensuring that all IP addresses assigned to the
partition we allowed to route mail through the relay server.

Our platform is: - IBM iSeries 870 V5R2 with multiple partitions all
running V5R2.

>From initial investigating we cannot see any indicators that could point
to
a problem or to a further course of investigation.

I would appreciate if anyone could suggest a further course of
investigation that I could follow to resolve this issue.