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Hmmm.. I was just at a customer site last week and they lost a drive on their 520 which was affecting their development partition.

CE came in and replaced the drive, but the dev partition has been dropping, with no warning, every hour or so ever since. Nothing in the system log that indicates why the partition stops responding and then has to be IPL'd.

IBM says it is a "software" problem, but it is mighty co-incidental that this started after the drive failure...

I wonder if the old drive is still in there....you'd think they would get hardware failure messages though....

Pete


Had a customer with a disk that failed in a RAID set on their i5 model 520. Service Director/Agent sent in problem log entry, IBM hardware rep showed up with disk to do concurrent maintenance, went into SST, flagged the failing disk to get the light to blink - pulled the wrong disk and system went down.

Just wondering if anyone else has experienced this?

Now I can't assign 100% of the blame to the hardware rep. Some (a lot?) of the blame for this has to go to the engineers who designed the packaging for the 4326 (35GB) and similar disks for the 5xx models. It is an ABSOLUTELY AWFUL design as far as the placement of the LED light on the drive goes. The light is so far away at one end of the disk that it is very easy to become confused and think the light is for the next drive.

...Neil




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