Re: metrics for determining health of an AS/400's IT department -- MIDRANGE-L

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Hi there,

in addition to what everyone else has said, two things stand out for me as beacons of disorganization:

- how many programs cause QSYSOPR messages which are regularly replied to as part of daily operations - how many kludgy manual procedures are required for dayend and similar processes (look for manual SQL statements, updating tables manually etc)

With respect to scheduled jobs, this can be either good or bad - lots of scheduled jobs could indicated poor control of the daily schedule.

Good signs are documentation, a paging system and unattended processes that people trust and expect to work.

Regards
Evan Harris

I would like to quickly and easily take the temperature of an IT department using some simple measurements on an AS/400.

I am looking for quick methods of determining some simple things, such as how organized (or messy) a system is.

For example, if the company uses Robot Scheduler, one measurement is how many jobs are scheduled?
If the company uses a menuing system, how many menu options exist?
Could you please suggest a few additional mesurements that would indicate the tidiness of an AS/400?

The measurements should be simple to determine their values, and should be used in most AS/400 shops.

thanks!

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