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IIRC most Windows software would use the IE settings, however IO
believe DOS ignores that. Have them check the routes along the way.

On Mon, 29 Nov 2004 12:29:11 -0500, Brad Stone <brad@xxxxxxxxxxxx> wrote:
> That is my thought, but I'm not sure how to tell him how to
> look for those types of issues.
> 
> Are there ways to do trace routes to particular ports?  And
> if I have him do it from windows (dos), would it be the
> same as from his browser?  Or would IE have anything set up
> with it that would cause this sort of problem?

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