Re: Byteware fee for license transfer

Grinds me that they charge anything.  But at $250 it's not worth getting 
into a coronary over.  My annual maintenance for some of my software 
vendors - is.
For email antivirus we are using two things:
1 - Lotus Notes with Trend Micro's  Scan Mail for Lotus Notes package
2 - Just implementing Message Labs at a higher level (router?).  Now it's 
just in the notification phase.  I've had to tell them to whitelist some 
of it.
I understand Byteware is a different concept.  Built with V5R3 in mind and 
gets triggered when an IFS object get's updated and not just email.  I've 
asked Trend to come out with a similar product.  I've moved their stuff 
around with no problems or charges.

Rob Berendt
-- 
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





"Jeff Crosby" <jlcrosby@xxxxxxxxxxxxxxxx> 
Sent by: midrange-l-bounces@xxxxxxxxxxxx
11/10/2004 03:06 PM
Please respond to
Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>


To
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
cc

Fax to

Subject
Byteware fee for license transfer






I just ordered an i5 520.  We will be trading in our 270.  Both are in P10
software tier.  I contacted all vendors where we have 3rd party software 
(7
altogether).  All of them said just to let them know after we move to the
new machine and they will get us a new license key based on the S/N. Every
vendor except Byteware (Stanguard Antivirus).

Byteware says:

1) It will cost us $250 to transfer to the new machine.  They are not
sending new software or anything to us whatsoever.  There is nothing
model-specific in their antivirus product, per them.  The only thing they
are doing is providing a new license key.

2) And we must run a "Permanent Transfer Authorization Program" on the old
system before we can have the code for the new system.  Their literature
says this program will "permanently uninstall the Byteware products.  This
is a permanent transfer and once the program is run on your old system you
will not be able to restore the software back to the old system, ever. 
This
is a permanent transfer."  This means we either a) cannot test it on the 
new
machine until live cutover, or b) will not have antivirus protection on 
the
current production system.

Does any of this sound reasonable?

-- 
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily the opinion of my
company.  Unless I say so.



--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing 
list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.