RE: Info Center TOC and Firefox?

Thank you Darel, the InfoCenter web site does work now and I'll forward
this to midrange.

I may try installing to the web server like Rob suggested since I'll
have our old 170 to play with for a while.

Joe Cox

-----Original Message-----
From: Darel Benysh [mailto:benysh@xxxxxxxxxx] 
Sent: Thursday, September 30, 2004 3:28 PM
To: Cox, Joe
Subject: RE: Info Center TOC and Firefox?

Joe,
I've looked into this and the navbar for a few of the Information
Centers
were not functioning because some incorrect code got published
inadvertently.
The problem has been corrected.  You should be able to go to the site
and
press CTRL+F5 (clear the cache and refresh the page) to get the site
working again.
Let me know if you still experience problems.  Feel free to forward this
information to the list if you like.

Regards,
Darel
Darel Benysh, PhD
IBM > ISG > User technologies > iSeries >        |
Information Center                               |
benysh@xxxxxxxxxx    |                                                 |
 

             "Cox, Joe"

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Thanks Dan & Rob.  I am using IE and neither the web nor the CD work.
Fortunately I printed out most of what I need and the V5R2 InfoCenter
still works from another PC.  And I can get to any of the PDF's.  I was
just trying to do the last bits of homework and follow the checklists.

The Hardware Information Center is a CD that comes with a new i5 server
instead of a printed hardware manual.  I've got some help installing the
server so I think we've got everything covered.  It would just be nice
to have all the resources available that IBM says to use.

Joe Cox

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Dan Bale
Sent: Thursday, September 30, 2004 2:12 PM
To: Midrange Systems Technical Discussion
Subject: RE: Info Center TOC and Firefox?

It *is* Dan.  <g>

Makes you pine for the good ole' days of reams of paper manuals?

I know this may "pane" you, but you may have to suffer with using IE to
use
InfoCenter for the time being.  Some people have reported that the
earlier
plug-in solved whatever problems they were having with InfoCenter,
others,
myself included, got no relief from it.

I'm not sure what you mean by "installing the Hardware Information
Center",
since I don't do hardware stuff, but I seem to recall that with the
"regular" InfoCenter cd-rom install, the links don't work from there;
the
links only work when you're using InfoCenter online.

hth,
db

> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx / Cox, Joe
> Sent: Thursday, September 30, 2004 3:28 PM
>
> Does anybody know what the resolution for this issue with InfoCenter
is?
>
> While planning for a server upgrade tomorrow, InfoCenter navigation
> stopped working.  If I access InfoCenter over the web I get a runtime
> error on every page and no navigation pane.  If I access it from the
CD
> I get the navigation pane but none of the links work.
>
> It seems to have stopped working after installing the Hardware
> Information Center which is the replacement for the hardware manuals.
> The Hardware information Center itself was so full of broken links I
> gave up on it right away.  It could be the same problem.
>
> I know I'm venting to the wrong crowd but we don't pay the kind of
money
> we do for a robust computing environment only to have it break because
> of a two bit piece of PC software.  What a waste of time, at the wrong
> time, addressing a browser issue.
>
> I've downloaded the java plugin.exe that Dan, or is it Dale,
referenced
> but am unsure how to uninstall the current plug-in or if it solved the
> problem.  Can anyone provide some guidance?
>
> Lastly if anyone from the infocenter team is listening, I am waiting
for
> a support line return call.
>
> Joe Cox
> joecox@xxxxxxxxxxx