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> If you even feel your voice start to rise, stop, take a breath and grab
> paper and pen.  Make sure you get that reference number.  Get a
> first, and

I should have known when I didn't get a reference number.  That was my bad.

--
Jeff Crosby
jlcrosby@xxxxxxxxxxxxxxxx
Opinions expressed are mine only and not necessarily the views of my
company.  Unless I say so.




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