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Specifically, we are currently using the KEYES E-Mail/Fax Software to integrate fax and e-mail server functions on our 170 box.

A CSV - formatted file is created from data requested by our users and then is e-mailed from the 400, through the KEYES software, with it's destination being EXCEL.

The problem we are experiencing occurs within EXCEL itself. Because of varying field sizes, which cannot be altered, when the CSV file is opened, multiple formatting issues occur...#'s representing some date fields, numeric fields not zero suppressing, columns showing as truncated although when you click on them the data is fine and other stuff of this ilk.

I know it is easy to re-format the information within EXCEL but we would like the output to arrive in a pre-formatted condition so the very-end user does not have any over-head.

But how to do this? I know there are software packages out there where you can design a pre-defined format and then translate spool files into them but I am not very familiar with this arena. In addition, we cannot have manual intervention during this process. Run a batch report, load a file with data, send it through KEYES and mail out as CSV...no middle steps from humans....however automation between the mailing out and the end-user opening it up in EXCEL would be great!!

Any ideas people?

Thanks much.

Rick Rayburn
NYC

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