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We are running operator-less on a V4R5 9406-620 and the latest cumulative
PTFs.

We received the message SDM1005, ' Service Director will expire on
09/26/03.
Service Director is nearing its expiration date. Contact your local
IBM Service Representative at 1-800-IBMSERV.'

We are on hourly contract through November (and on our own after that).
A call to IBM service indicates a $240 dollar charge with a minimum of
a 2 hour charge to answer my question.

Does the service director do more than look for most current PTF's -
which at V4R5 there will be probable be none.

Or does it notify if we have a disk failure, etc.?
Is Service Director a licensed product?  Will other IBM products
begin 'expiring'?

Thanks much!
Bonnie Lokenvitz
Engineered Polymers Corporation



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