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How is the modem line configured?  PPP or SDLC or OTHER?  If SDLC you need a
modem capable of doing SDLC.  Most PC modems are ASYNC only.

Chris

-----Original Message-----
From: Tom Jedrzejewicz

We do EDI on our 820 with a 7855-10 modem, which is now DEAD.  IBM is
giving me a bit of the run around with respect to
maintenance/replacement etc.

I am hoping you all can help me with some alternatives.

1> Our 820 has an internal modem.  Can that modem be used for this?  My
read of the documentation suggests that it will not work, but I am not
certain of that.

2> For some reason I think we can use a "normal" PC modem for this
stuff.  We connected one, and got nowhere; I am guessing that the line
description must be configured differently.  Can anyone enlighten me?

Any other ideas?

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