Re: V5R1 ASCII Printer problem

Dear Evan,

V5R1 did have some initial difficulties with printing support that were
widely reported by the iSeries - AS/400 focused journals and newsletters.
Hopefully bringing yourself to the current PTF levels will resolve your
OS/400 Host Print Transform difficulties.

Best Regards,

/Paul
--
Paul Tykodi
National Product Manager
Print4sight Inc.

p: 603-431-0606 x115
f: 603-436-6432
E-mail: p.tykodi@xxxxxxxxxxxxxxx
www.print4sight.com


>Date: Tue, 13 May 2003 08:02:09 +1200
>From: Evan Harris <spanner@xxxxxxxxxx>
>Subject: V5R1ASCII Printer problem
>
>Hi all
>
>I had a customer upgrade to V5R1 over the weekend. All went well except for
>some problems with printers once the upgrade was complete.
>
>The customer uses a variety of HP Laser printers (1200, 2100TN, 2200 etc)
>which are configured as 3812 printers, not remote outqueues. The devices
>have host printer transform specified as *YES, various manufacturer models
>(as you'd expect) and also use workstation customization tables to control
>the printable area using the PRTBDR tag. The also use an overlay on the
>prints sent to these devices that puts some lines and graphics onto the
>prints sent to the outqueue.
>
>After the upgrade the positioning, size and font of the text on the various
>printers was different. It was as if the previous printer setups had been
>altered. Text is no longer positioned correctly in the overlay, although
>the print is usable (just). It seems like the relationship between the text
>and the overlay positioning is now different.
>
>I went through the process of re-configuring a printer but could not get it
>to print satisfactorily, the symptoms described above remain after going
>through the process of setting up a printer from scratch.
>
>I have identified some PTF's relating to IP printing and host print
>transform that are not on the cume - although the descriptions are not
>exactly what I am experiencing,  short of that I am stuck for ideas.
>
>Does anyone have any suggestions as to what might have changed that we have
>not accounted for or what might be causing the problem ?
>
>Thanks in advance
>Regards
>Evan Harris