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Larry,

Fax over email (which we do) has the many of the same delivery
confirmation issues as plain email.  When this is happening from the
source, Agreed.  BUT, if it is Fax from your company to theirs, and
they choose to email the received fax (which we also do), there are
fewer points of failure than with email end to end.

And even with "pure" fax, you still have "report distribution" issues.
Agreed with that also.

And also agreed that if send something to Fred, the only way you can be
SURE Fred got it is when Fred TELLS you that he has it.

The bottom line is that there is no way to deliver with absolute
certainty that the recipient actually got it.  Even with FedEx.  Just
because it gets to the mailroom is no guarantee that it will get to
Fred.  Especially if at some point Fred pissed off the guy who runs the
mailroom!

And any given company is capable of screwing things up at least some of
time.  Because even if Fred calls to tell you he has it, that might be
when his kid runs in with a stubbed toe (or sectary with a mild
emergency) and distracts Fred who promptly forgets about the entire
thing!

But I do stand that at least with fax, your "Confirmation of Delivery"
means much more than with email.

The needs of the application will determine what level of confirmation
is needed.  And in a court of law, a fax is acceptable in many cases
(if that is how things are "normally" done).  Email to my knowledge is
not.

Bob

-----Original Message-----
From: midrange-l-admin@midrange.com
[mailto:midrange-l-admin@midrange.com]On Behalf Of Larry Bolhuis
Sent: Monday, September 30, 2002 4:09 PM
To: midrange-l@midrange.com
Subject: Re: SNDDST Confirmation of Delivery - Internet (Outside World)

Bob,

> If you need to know that your notices have been delivered, use Fax.
> But even then you can not be 100% sure.  But you DO know that it got
> delivered (or not) to the fax machine at the other end.  Of course,
you
> have no idea what happens to it after that.  But you do have a much
> higher confidence that it got delivered than with email.
 > Bob Crothers

   Not a bit higher, maybe lower. In fact with fax servers these days
in many
cases the end user get an Email containing the fax! So now you have
MULTIPLE
points of failure.

   AFAIC unless 'Fred' tells me he got it, either by voice or some
electronic
acknowledgement, 'Fred' ain't got it.

   Fax me anything at all and I probably will NOT get it and even if I
do
it'll be lost soon. Email it to me and I've probably still got it.
(More
importantly I can find it too!!)

   - Larry




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