RE: Console issues upgrading from V4R5 to V5R1

On 27 Sep 2002, you wrote in gmane.comp.hardware.ibm.midrange:

> <rant>
> You have a business partner - I would suggest that you hold
> their feet to the fire and demand an answer to this question.
> They sold you this upgrade (I assume), they are recommending
> that you upgrade to V5R1 prior to the hardware thing, what do
> they say about the console?  While their staff may not know
> the answer immediately, they do have access to IBM in a way
> which you don't.  Get an answer, in writing.  It is their job
> to map out the upgrade in very broad terms so that you have
> adequate hardware and software for the relevant steps at the
> appropriate time, and they should provide this service at no
> additional charge as part of the hardware sale.  Don't expect
> hand-holding at every step, but at a minimum they should
> provide assurances that you can do what they propose.
> <end rant>
>
>

Thank you, Andy!  If our customers would only follow your advice.

--
Sue
iSeries Advanced Technical Support
Rochester, MN