Re: Spool File to Remote Outq

John,
Are other applications using this printer?
Does this printer have a power save feature that causes it to time out?
Are the outq parameters for the other printers different from the
problem printer?
Can you tried set the printer to not time out?

> I have an app that generates a spool file that is routed to a remote
> location.  There are a number of files waiting to print but are not
doing
> so.
>
> There are a total of five similarly configured remote locations.
Four of
> the five are receiving their files.  My 400 is attached to my lan.
On the
> lan there are modem/routers that are configured to maintain a
connection
> (via dialup) to a similar device at th the remote location.  At the
other
> end there is a print server and printer.
>
> The outq is up and running indicating a status of RLS similar to the
other
> four working ones.  The first spool file shows a status of SND; the
> following files show a status of RDY.  I can ping and telnet into the
> modem/routers.  I can also ping and access the print server remotely
to do
> diagnostics and successfully send a test page to the printer.
>
> It seems there is sometype of problem with the first spool file.  I
can't
> change it nor can I delete it.  The only action I can do on it is to
hold it
> and then release it at which point it returns to a SND status.
>
> Is there a way to get rid of this file.  I am hoping that if i did so
the
> other files would then print.  The only thing I can think of at this
point
> is to endtcp and re-start it.
>
> John Walsh
> jwalsh@haverfordpolice.org
>
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--
Paul Nelson
630-327-8665