Re: Customer unsatisfied: Case for Open Software?

Rob,

Is it possible (by manipulating the library list, etc) to write your
own SNDDST to work around this problem?

Just a thought...


On Mon, 26 Aug 2002 rob@dekko.com wrote:
>
> While I prefer using Dave Leland's SNDEMAIL versus SNDDST I have a number
> of existing applications which use SNDDST, including our cruddy paging
> software from the dolts at LXI.  (Message toned down to not get rejected).
>
> We've switched paging companies - not paging software.  This new paging
> company has a dash in their email address.  Evidently SNDDST does not
> allow you to use a dash in an email address if you send out with *MSG and
> not *LMSG.  Regardless of the amount of money I throw at IBM, they have no
> intention of fixing SNDDST.  Their suggestion is to change all of my
> existing applications to use *LMSG.
>
> Here is the hoot.  My paging software doesn't not directly support an @
> sign in an email address.  Therefore I cannot send email using SNDDST with
> the *LMSG option.
>
> The paging company says they are working on a new version that will imbed
> their own emailing - (the b*st*rds will probably try to charge extra for
> that).  They also claim to be improving the error recovery on
> communication sessions.  But, after harping on them for years to finally
> admit they need to do so, I don't know if I can wait for them to actually
> make the change.  But I don't know if I have a choice.  The boss won't
> spring for new paging software - even when enticed with discounts.
>
> Rob Berendt