RE: Telnet sessions disconnecting -- Any Solution yet?

Chris:
The contact is Mary Jean Swift, IBM Rochester, 507-253-0515.
cjg

Carl J. Galgano
EDI Consulting Services, Inc.
550 Kennesaw Avenue, Suite 800
Marietta, GA  30060
(770) 422-2995 - voice
(419) 730-8212 - fax
mailto:cgalgano@ediconsulting.com
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation
http://www.icecreamovernight.com
Premium Ice Cream Brands shipped Overnight

"You ain't gonna learn what you don't want to know" - rw

-----Original Message-----
From: midrange-l-admin@midrange.com
[mailto:midrange-l-admin@midrange.com] On Behalf Of Chris Whisonant
Sent: Tuesday, July 23, 2002 1:04 PM
To: midrange-l@midrange.com
Subject: RE: Telnet sessions disconnecting -- Any Solution yet?


Carl,

I would not mind speaking with this lady from IBM about this. I could
call them on our support line, but if she's already willing to have a
direct contact, we would love to get this resolved. If you could get me
her information, I would appreciate that.

Thank you,
Chris Whisonant
The Comporium Group
Senior Mid-Range Systems Administrator
IBM Certified Specialist
(803) 326-7270
mailto:chris.whisonant@comporium.com


> -----Original Message-----
> From: midrange-l-admin@midrange.com
> [mailto:midrange-l-admin@midrange.com]On Behalf Of Carl Galgano
> Sent: Monday, July 22, 2002 4:32 PM
> To: midrange-l@midrange.com
> Subject: RE: Telnet sessions disconnecting -- Any Solution yet?
>
>
> This is interesting...... Here is what I have observed.
> 1.  Connect via the local LAN, no drop offs.
> 2.  Connect via my DSL>Linksys>PPTP VPN, dropped session due to
> inactivity ONLY, no matter what TN5250 client I use. 3.  Dial up to
> the internet and telnet to my 400s either directly using TN5250 or via

> a VPN and a 5250 client and never get dropped off.
>
> Seems like the DSL/Linksys is the culprit on my side.
>
> I did however just get a VERY interesting phone call from someone at
> IBM concerning this issue.  Evidently, my post was forwarded to
> someone in Rochester who call ME to ask if I'd be interesting in
> working w/IBM Support line (for free) to get this issue resolved.
> WOW, the new PROACTIVE IBM. :)  Anyway, I actually was very impressed
> to get the call, but do not think I am a good candidate to work with
> IBM since my problem SEEMS to be related to my DSL/Linksys set up.  Is

> anyone out there interested in working with IBM (again for free) to
> get this issue resolved?  I have the name and number of someone at IBM

> who is interested in taking ownership of this.  I'd rather not post
> her name/number on the list server, but she was very happy for me to
> make this post and pass her name/number along.  Please contact me
> privately.
>
> Regards,
> cjg
>
> Carl J. Galgano
> EDI Consulting Services, Inc.
> 550 Kennesaw Avenue, Suite 800
> Marietta, GA  30060
> (770) 422-2995 - voice
> (419) 730-8212 - fax
> mailto:cgalgano@ediconsulting.com http://www.ediconsulting.com
> AS400 EDI, Networking, E-Commerce and Communications Consulting and
> Implementation
> http://www.icecreamovernight.com
> Premium Ice Cream Brands shipped Overnight
>
> "You ain't gonna learn what you don't want to know" - rw
>
> -----Original Message-----
> From: midrange-l-admin@midrange.com
> [mailto:midrange-l-admin@midrange.com] On Behalf Of Chris Whisonant
> Sent: Monday, July 22, 2002 4:10 PM
> To: midrange-l@midrange.com
> Subject: RE: Telnet sessions disconnecting -- Any Solution yet?
>
>
> We are having a site with this problem today actually - what timing.
>
> Anyway, there are no other sites I'm seeing with this (out of about 25

> remote locations!) This site is the only one that is on a cable modem
> setup using VPN. All other sites have a T-1 or faster link back to our

> headquarters while the cable modem is on a separate network (thus
> needing the VPN tunnel). Our network guy is saying that the tunnel has

> been up for 16 days and he's not seeing anything here. However, if
> this is the only workgroup with these symptoms, how can it be the
> AS/400. We have about 800 users and only the five at this location are

> losing their session.
>
> Any clues?
>
> PS, John Taylor, could you send me any of your notes to the email
> below?
>
> Chris Whisonant
> The Comporium Group
> Senior Mid-Range Systems Administrator
> IBM Certified Specialist
> (803) 326-7270
> mailto:chris.whisonant@comporium.com
>
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