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Thanks for all the suggestions. I will take a look at everyone of them.



>>> hsanchez@driscollchildrens.org 06/13/02 09:49AM >>>
I am relatively new to the AS400.  I have working here about 1 year and have 
learned a lot.  Our help desk gets many calls to vary on sessions for 
individuals.  As a matter of fact, it is the number one reason by far, that 
employees call the help desk for.  We would like to reduce that number.  Why do 
terminals/PCs get varied off to begin with?  And is there a way to reduce or 
eliminate the number of vary offs?  Any help would be greatly appreciated.

Hector Sanchez
Programmer
Driscoll Childrens Hospital
(361) 694-4176

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